Packages
Three packages. One system. Pick your stage.
Levels are organised by where your business is right now, not by feature lists. Each builds on the one before it — nothing is taken away as you grow, and upgrading carries no second implementation.
Respond
Never lose another lead to a slow reply
Your marketing brings people to your door. ArkFlow makes sure not one of them walks away because no one answered. Every enquiry — midnight, Sunday, mid-treatment — is designed to get a helpful, on-brand reply in under 90 seconds, every day of the year. The lead is qualified, captured, and waiting for you, instead of gone to the clinic down the road.
Core system live in 72 hours. Backed by the 30-Day Response Guarantee.
Operate
Most popularRun your operations on autopilot
The enquiries get answered, the bookings fill themselves in, the reminders go out, and the invoices chase themselves — while you do the work only you can do. No more manual confirmations. No more preventable no-shows. No more chasing payment over WhatsApp.
Everything in Respond, plus booking and billing that run themselves.
Scale
Your whole business, online and answering 24/7
A website that actually brings in enquiries — not a brochure that just sits there. An AI receptionist designed to answer within two rings, book the appointment, and only interrupt you when it truly matters. And a system quietly bringing your past customers back.
Everything in Operate, plus website and Voice AI.
6-month minimum, then month-to-month · WhatsApp-first support, 4-hour business-hours response
Every ArkFlow system is configured around how your business actually operates.
That is why we quote rather than publish a price list. The discovery call establishes what you actually need; the quotation follows from it.
The definitive comparison
Everything, side by side
| Respond | OperateDefault | Scale | |
|---|---|---|---|
| Minimum commitment | 6 months | 6 months | 6 months |
| Unified Inbox — every channel | |||
| Lead qualification & CRM pipeline | |||
| Booking automation (BookingBot) | |||
| Invoicing & collection (InvoiceFlow) | |||
| Professional website | |||
| AI Voice Agent | |||
| Past-customer reactivation (RenewalRadar) | |||
| Personalised recall — birthday & last visit | |||
| Ad source tracking — Meta, Google, TikTok | |||
| Monthly performance report | |||
| Monthly strategy call | 30 min | ||
| Support | WhatsApp · 4-hr | WhatsApp · 4-hr | WhatsApp · 4-hr |
| Guarantee | 30-Day Response | 30-Day Response | 30-Day Response |
The only guarantee
30-Day Response Guarantee
“If ArkFlow does not reduce the client's average lead response time to under 90 seconds within the first 30 days after successful onboarding, ArkFlow will refund the client's first monthly subscription fee. This is ArkFlow's only guarantee.”
Evaluated proactively at Day 30 — you never have to ask
Upgrades
Evidence-triggered, never calendar-triggered
Upgrades are evidence-triggered, never calendar-triggered. When your own numbers show the next layer would pay for itself, we present the case — one tier or add-on per proposal, against your data, in SGD outcomes.
What stays the same
- Everything already built keeps running — the CRM, pipeline and automations are extended, not rebuilt.
- The guarantee, the support model, and the WhatsApp-first relationship are unchanged.
- The 6-month minimum is not reset by an upgrade.
What changes
- The monthly price moves to the new tier from the next billing cycle.
- The new tier's capabilities switch on — booking, invoicing and reactivation for Operate; website and voice for Scale.
- Reporting expands to cover the new systems.
No new implementation fee is ever charged on an upgrade, and there is no re-onboarding.
Boundaries
What ArkFlow is — and is not
Clear boundaries keep delivery consistent. Anything outside a tier's scope is an upgrade or a priced add-on, stated in advance — never an unpriced inclusion, never a surprise invoice.
Included
- Managed Revenue Operations: capturing, converting and retaining the revenue you already generate
- Configuration and ongoing management of proven platforms into one outcome
- Unified Inbox across every channel — WhatsApp, Instagram, TikTok, Messenger, Telegram, SMS, email — with instant response and lead qualification on every tier
- Booking and invoicing automation from Operate
- Past-customer reactivation on Operate and above; a professional website and AI voice agent on Scale
- Monthly performance reporting and monthly optimisation
- Vertical-specific configuration within a fixed tier scope
Not included
- Demand generation — no paid ads, no media buying (keep your marketing agency; we make their spend convert)
- Medical or clinical advice of any kind — anything clinical is handed to your team immediately
- Custom software development outside the tier scope
- Staffing or reception replacement — the system buys your team time; it doesn't replace them
- Unpriced additions — anything outside a tier's scope is an upgrade or a priced add-on, stated in advance
Terms, plainly
Pricing policy
- How pricing works
- Every ArkFlow system is configured around how your business actually operates, so we quote rather than publish a list. The discovery call establishes what you need; the quotation follows from it.
- Payment
- Monthly subscription in advance via Stripe. Implementation is invoiced once, before configuration begins — payment is acceptance.
- Minimum term
- Six months on every package, then month-to-month.
- Cancellation
- After the minimum, either party may end the engagement with 30 days' written notice. Your data is handled per the data processing agreement on exit.
- Implementation
- One-time and non-refundable — it covers the real work of building and testing your system, and is never a profit centre. Waived when you upgrade.
- Upgrades
- The new level applies from the next billing cycle. No new implementation, no re-onboarding, minimum term not reset.
Not sure which package fits?
That's what the discovery call is for. We map your enquiry-to-payment flow against your own numbers and recommend one tier — never a menu.